Today a great conference was held in Durham called, "Think Outside The Bowl". The event provided both inspirational and hands-on sessions to help companies increase loyalty, word-of-mouth, and most importantly, revenue. At this event they indeed took a deep dive to help your organization stand out in a sea of sameness! The conference brought together expert faculty to teach approaches to Customer Experience, Brand Experience, and Employee Experience. The point was by focusing on experience design, companies can achieve greater results. Here is some of the top wisdom shared today at this conference:
"Take care of your associates and they will take care of your customers"- JW Marriott
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Keith Washo, Sales and Marketing Exec & Published Author, From Silicon Valley To Research Triangle Park
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