Top Habits of Highly Effective Sales People, Recap from Triangle SaaS Sales Grind Event!

Tonight the Triangle SaaS Sales Grind org held an event at Pendo Offices teaching what it takes to become a top sales rep! It was a great evening of networking and chance to learn from expert panel of accomplished sales leaders and reps. They discussed tactics, tips, and personal choices that helped them achieve and continue to help them be A-players. Hard work, experience, and strategy have a big play, but here is a recap of other wisdom point shared from the panelists:

• Know who you are selling to and have deep understanding and empathy for what these customers need. Put up photos of your customer profile so you can put a face to a name.
• Time management is key in sales. Make sure you block your calendar and plan out you day and week. Also, eat the frog! Do the hard uncomfortable thing first. Don't procrastinate!
• Seek to understand before you are understood. Listen to the customer first! Listening vs. Pitching. Know what is important to them then earn the right to sell to offer what you have that can help!
• Remember it's not selling at them it's a sales process with them so process is about finding the mutual benefit and finding win/win solutions together.
• Ok to be confident and show your expertise in the field you are selling in to help teach and educate your potential customer to help them see challenges and opportunities.
• Always come into sales meetings with "intention and aim" for partnership. Seek to understand the customer then share how you can best help. Remember sales is a team sport so don't feel you have to go at it alone as lone sales wolf.
• Listen to feedback and let it sink in before you respond. Be open to hear it and not challenge right away. Build trust with your sales manager and teammates so you can be open to feedback to learn and be comfortable giving your honest inputs.
• Know sales is a discipline and process that can be refined. Be consistent on habits and track what is working and what is not working then adjust if and when needed to keep improving.
• Be passionate about the product you are selling and the company you are at. In addition, be passionate about your industry to keep learning and improving. Continuous learning! Leaders are readers!
• Always have a plan, structure on how you will execute, and then data to support that plan. Then track and measure. What gets measured gets done.
• Have a good routine and be consistent. Get to bed and get up the same time! Get your workouts in! Schedule time with family & friends. Take time to read. Get small victories in like make your bed first thing! Stay in harmony!
• Read great personal development books that can help you improve like: "The Oz Principle", "The Servant", "Starts With Why", "The Gifts Of Imperfection", "The Challenger Sale", "How To Make Friends & Influence People", "Mastering Your Inner Critic", and "Getting Things Done".
• Remember these good quotes: "Thoughts are things", "Teamwork makes a dream work", "There is no I in Team!", "Do or do not, there is no try", "Remember don't be generic", "People buy from people they like",  "If you want to know your past look at your current state. If you want to know your future look at the actions you are taking now from your current state".

Thank you to the great accomplished panelists including. Grant Kitching -- CRO at Real Magic, Kim Beard -- Director of Sales, Bronto + Oracle, Tom Brady -- Director of Sales, Bandwidth, Bryce Wyatt -- Sr. Account Executive at Egnyte, Lauren Holliday -- Director Corporate Sales at Pendo, and Rhiannon Ludington -- Enterprise Account Executive at MongoDB.

​A big thanks to Pendo for hosting at the great offices downtown and special thanks to Triangle SaaS Sales Grind for facilitating!